IT Investment and Organizational Support Influence on the IT Project Success and Go Live through IT Infrastructure Capabilities and Teamwork Quality

Abstract

Fast changing in technologies, politics, social
and economic were partly leading IT and
Telecommunication to be the driven for service
competitiveness. For the survival of the firms, many of
them had invested on so many IT projects under the risks
International Journal of Applied Computer Technology and Information Systems: Volume 6, No.1, April 2016 - September 2016
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that the projects processing would be success for only
30%. This study aimed to study on the relationship
between the structures of IT Investment, Organization
Support, IT Infrastructure capabilities, Teamwork
Quality, IT Project Success and Go Live. This research
had brought the theories and interesting characteristics of
the Organization Support which was the Psychology
theory to push toward the Teamwork Quality to process
the project that would give the body of knowledge and
work motivation. In this study, the author stressed on the
stud on the businesses in production industry of Thailand
by selected the medium and large size of SME companies
from the firms listed source of Department of Business
Development, Ministry of Commerce. The instrument
used in this research was the questionnaire that applied to
examine on the sample group to collect the data. The
author distributed the questionnaires to CIO or IT Team
leaders in 1,500 firms where 394 had been returned in
which accounted for 26.67%. The statistical tool used by
the author was the Structural Equation Modeling (SEM)
for Validity and Reliability testing. The testing result of
Construct model on the latent variable from the
Confirmatory Factor Analysis (CFA) was to confirm its
relationship with the observed variable according to the
proposed theory and hypothesis. The testing result
confirmed that the Goodness of fit and Regression weight
values had significantly be accordance to the proposed
hypothesis. Thus, the relationship can be concluded as IT
Investment and Organization Support had influenced on
IT Project Success by the firms must pay attention to the
factors of purchasing, equipment capacity, and supporting
from the firms would push toward the effectiveness of IT
Infrastructure and Teamwork Quality. The study results
also showed that the firm shall process on Go Live for the
real use within the completely submitted and installed IT
Project in which would result on the worth of investment.