Designing a mobile application platform for customers to receive information service from car service center

Abstract

Abstract— The study of “Designing a mobile application platform for customers to receive information service from car service center” with the objectives as follows (1) Designing of mobile application platform for customers to receive information service from the car service center (2) To study the results of evaluate the design of the mobile application platform for customers to receive information service from the car service center. The population and samples used in this study are expert in car service center under TOYOTA and MASDA car manufacturers in area of Samut Prakan  and application design expert. The research procedures starting from collecting data relevant information Then analyzed to design mobile application platform with Adobe Illustrator CS6 and then bring it to the experts to evaluate the design quality assessment form of the expert on design of mobile application platform.  Research tools used in this study are Adobe Illustrator CS6 Program (Used to design mobile application platform) and Design quality assessment form of experts with the design of mobile application platform. Statistics used to analyze data are mean and standard deviation. The results revealed as follows: the overall quality assessment is at a high level, receiving average of 4.31 and standard deviation 0.55 by dividing it into the content of information that customers want to know from car service center the average 3.84 and standard deviation 0.52 and design and format of mobile application platform, receiving average of 4.38 and standard deviation 0.54.