Effect of Enterprise Resource Planning on Supply Chain Forecasting Capability through Collaboration: An Empirical Study of Frozen Foods Industry in Thailand

Natnarong Jaturat, Malee Jaturat, Chanphen Tonsakun-Aree, Janjira Deelert

Abstract


This study investigated how enterprise resource planning and collaboration influenced supply chain forecasting capability. The research sample consisted of 234 companies from various Thai frozen food industry enterprises. As the model consisted of collaboration as a mediator between enterprise resource planning and supply chain forecasting capability, the path analysis was used to test the statistical significance of the results. According to the result, the companies that used enterprise resource planning (ERP) to establish up a common information network across the supply and demand environment, and implement ERP to integrate information on the demand and supply chains by rotating staff in the departments in order to collaborate between customers and suppliers will have more reliable data to use when making demand predictions.


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